Frequently Asked Questions

Find answers to common questions about our cleaning services.

What cleaning services do you offer?

We offer a comprehensive range of cleaning services, including:

  • Commercial janitorial services
  • Medical office cleaning
  • Post-construction cleaning
  • Office building cleaning
  • Warehouse cleaning
  • Scheduled cleaning services
  • Spring cleaning
  • Green cleaning
  • Industrial cleaning

Visit our Services page for more detailed information about each service.

How do you determine the cost of your cleaning services?

Our pricing is based on several factors, including:

  • The size of the space to be cleaned
  • The type of cleaning required
  • The frequency of cleaning (one-time vs. recurring)
  • Specific cleaning requirements or special requests
  • The condition of the space before cleaning

We provide free, no-obligation estimates for all our services. Contact us to request a customized quote for your specific needs.

Are your cleaning products safe and environmentally friendly?

Yes, we prioritize the safety of our clients, their occupants, and the environment. We use:

  • Professional-grade cleaning products that are effective yet safe
  • Eco-friendly options when requested as part of our green cleaning services
  • Proper dilution and application techniques to ensure safety
  • Specialized cleaning solutions for specific environments (e.g., medical facilities)

If you have specific concerns or requirements regarding cleaning products, please let us know, and we'll accommodate your needs.

How do I schedule a cleaning service?

Scheduling a cleaning service with us is easy:

  1. Contact us through our contact form, by phone at (306) 241-5143, or by email at bairosilda@gmail.com
  2. Provide details about the type of cleaning service you need and your location
  3. We'll schedule a time to assess your space and provide a free estimate (if needed)
  4. Once you approve the estimate, we'll schedule your cleaning service at a time that works for you
  5. For recurring services, we'll establish a regular cleaning schedule based on your preferences

We offer flexible scheduling options, including evening and weekend appointments for minimal disruption to your business operations.

Are your cleaning staff trained and insured?

Absolutely! The safety and security of our clients is our top priority:

  • All our cleaning staff undergo thorough background checks
  • Our team receives comprehensive training on cleaning techniques, safety protocols, and customer service
  • We are fully bonded and insured for your protection and peace of mind
  • Our staff is trained for specific environments, such as medical facilities or industrial spaces

Our team members take pride in their work and are committed to maintaining the highest standards of professionalism and integrity.

What if I'm not satisfied with the cleaning service?

Your satisfaction is our top priority. If you're not completely satisfied with our service:

  • Contact us within 24 hours of the completed service
  • Explain the issues or concerns you have with the cleaning
  • We will promptly return to address any overlooked areas or issues at no additional cost

We value feedback and use it to continuously improve our services. Our goal is to build long-term relationships with our clients through exceptional service and responsiveness.

Do I need to provide cleaning supplies or equipment?

No, we provide all necessary cleaning supplies and equipment:

  • Professional-grade cleaning solutions
  • Commercial equipment for efficient and effective cleaning
  • Specialized tools for specific cleaning tasks
  • Microfiber cloths and other cleaning materials

If you have specific cleaning products you prefer us to use, we're happy to accommodate your request. Please let us know in advance, and we'll make the necessary arrangements.

What areas do you service?

We provide cleaning services in Saskatoon and the surrounding areas, including:

  • Saskatoon city center and all neighborhoods
  • Martensville
  • Warman
  • Thode
  • Other surrounding communities within a 50km radius

If you're unsure whether we service your area, please contact us, and we'll be happy to discuss your location and cleaning needs.

Still have questions?

We're here to help! Contact us directly, and our team will provide the information you need.